Privacy Policy

Voxel Veda Pty Ltd (“Voxel Veda”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the confidentiality, integrity, and security of your information.

This Privacy Policy explains how we collect, use, store, and protect information when users access the Voxel Veda Operations mobile application, website, and related services.

1. Company Information

Voxel Veda Pty Ltd
Melbourne, Victoria, Australia
Website: https://voxelveda.com
Email: info@voxelveda.com

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2. Information We Collect

Depending on how you use our services, we may collect the following information:

Account Information

• Name
• Email address
• Login credentials
• Business or company details

Operational Data

• RFQ submissions
• Invoice records
• Customer project information
• Uploaded business data
• Operational workflow records

Technical Information

• Device type
• Browser type
• Operating system
• App usage activity
• IP address
• Crash and diagnostic logs

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3. How We Use Information

We use collected information to:

• Operate and maintain the platform
• Process RFQs and invoices
• Manage operational workflows
• Improve user experience and platform performance
• Provide technical support
• Protect platform security
• Prevent unauthorized access or misuse
• Comply with legal and regulatory obligations

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4. Data Security

Voxel Veda implements commercially reasonable technical and organizational security measures to protect user information against:

• Unauthorized access
• Data loss
• Misuse
• Disclosure
• Alteration
• Destruction

Despite our efforts, no digital system can guarantee absolute security.

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5. Data Sharing

Voxel Veda does not sell personal information.

We may share information only with:

• Authorized service providers
• Hosting and infrastructure providers
• Legal or regulatory authorities when required by law
• Internal operational personnel with legitimate access requirements

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6. Third-Party Services

Our services may use third-party technologies including:

• Cloud hosting providers
• Analytics systems
• Security and authentication services
• Payment or invoicing integrations

These third-party providers may process limited technical or operational data necessary for service functionality.

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7. User Rights

Users may request:

• Access to their information
• Correction of inaccurate information
• Deletion of applicable records
• Account removal requests

Requests may be submitted to:

info@voxelveda.com

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8. Data Retention

Voxel Veda retains information only for as long as necessary to:

• Provide services
• Maintain operational records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

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9. Children’s Privacy

Voxel Veda Operations is not intended for individuals under the age of 13.

We do not knowingly collect information from children.

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10. International Users

By using our services, users acknowledge that information may be processed and stored in Australia or other jurisdictions where our infrastructure providers operate.

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11. Changes To This Policy

Voxel Veda may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised effective date.

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12. Contact Information

Voxel Veda Pty Ltd
Melbourne, Victoria, Australia
Email: info@voxelveda.com
Website: https://voxelveda.com